Sonic-FX Warranty, Refunds, and Replacements : The Smile Clinic™

Sonic-FX Warranty, Refunds, and Replacements

Sonic-FX™ Toothbrush Warranty Information

All Sonic-FX™ Toothbrushes come with a 90-day warranty that guarantees your Sonic-FX™ is free from manufacturer defects within the first 90 days of the purc...

Wed, 18 Apr, 2018 at 2:06 PM

I got a Sonic-FX™ Toothbrush as a gift / I don't have access to the original proof-of-purchase, what can I provide?

If you received your Sonic-FX™ as a gift from a friend or loved one, please attempt to obtain the original proof-of-purchase from the buyer. If that is not ...

Wed, 18 Apr, 2018 at 2:07 PM

What is covered under the Sonic-FX™ Warranty?

During the warranty period of 90-days (which begins on the date of purchase), if your Sonic-FX™ malfunctions due to a manufacturer defect during normal us...

Wed, 18 Apr, 2018 at 2:08 PM

My Sonic-FX™ Toothbrush is not functioning properly—how do I get a replacement?

Please contact Sonic-FX™ directly by clicking here to see what else is required when submitting a ticket for a warranty inquiry. Sonic-FX™ must find re...

Wed, 18 Apr, 2018 at 2:09 PM

I bought/received this over 90 days ago before recently taking it out of the box to use—why is my purchase not covered under the warranty?

The warranty period begins on the date of purchase and is no longer valid after 90-days. Please note that the Sonic-FX™ needs to be charged as soon as ...

Wed, 18 Apr, 2018 at 2:10 PM

I bought a Sonic-FX™ from your store and I would like a refund.

If you wish to cancel your order, please keep in mind that orders are typically processed for shipment immediately after the order is processed. We may be a...

Wed, 18 Apr, 2018 at 2:36 PM